Privacy Policy

1. Who we are

Dan Lancaster Architect and Landscape Designer Ltd  

Website: www.dan-lancaster.com

Email: dan@dan-lancaster.com

Company type: Private Limited Company (UK)  

ICO Registration Number: ZB830826

We provide architectural and landscape design services to residential clients across the UK.

We are the Data Controller for all personal data collected through our website and during the delivery of our services.

2. Personal data we collect

Information you provide:

  • Name

  • Email address

  • Phone number

  • Project address

  • Details about your property or proposed works

  • Planning documents, drawings, photographs

  • Information shared during consultations or enquiries

  • Information collected automatically

  • Essential cookies (see Cookie Policy)

  • Server logs (IP address, browser type, device information)

We do not use analytics, tracking, or advertising cookies.

3. How we use your data

  • Responding to enquiries

  • Providing architectural and landscape design services

  • Preparing drawings, plans, and project documentation

  • Communicating with planning authorities and contractors

  • Invoicing, accounts, and tax compliance

  • Maintaining project records

We do not use your data for unrelated marketing.

4. Sharing your data

We may share relevant information with:

  • Local planning authorities (via Planning Portal)

  • Building control

  • Structural engineers

  • Contractors involved in your project

  • Professional consultants where required

We also use trusted service providers:

  • Email and cloud storage (Microsoft 365, Google Drive)

  • Accounting software (Quickbooks, Dext)

  • Website hosting provider (Squarespace)

We never sell your personal data.

5. How long we keep your data

  • Project files, drawings, and correspondence: minimum of 15 years (Building Safety Act 2022)

  • Financial records: 6 years (HMRC requirement)

  • General enquiries: up to 12 months

  • Website contact form submissions: up to 12 months

6. Your rights

You have the right to access, correct, delete, restrict, or object to the use of your data.

To exercise your rights, contact: dan@dan-lancaster.com

7. How to complain

If you have concerns about how your data is handled, please contact us first.

If you remain unhappy, you can contact the ICO: www.ico.org.uk/make-a-complaint

Last updated

16 June 2026